With a history of over 27 years, REL Systems is the leading specialist in providing Queue Management Solutions for various corporates and institutions. With a primary mind-set to improve customer experience, REL systems strives to provide solutions that will optimize the customer face-to-face experience through the use of its highly advanced Customer Experience Management (CEM) platform – Orchestra. We are also constantly striving to improve the experiences that our customers face and aim to create long-lasting impressions for them.
We firmly believe that today’s customers are in power and our business success is how well we can address their demands and needs. By delivering exceptional customer experiences, we believe that we can help you to not only acquire new customers but also to retain existing customers and at the same time, reduce cost and improve efficiency.
Headquartered in Singapore, REL Systems now has regional offices in Kuala Lumpur (Malaysia) and Yangon (Myanmar) .