About us

With a history of over 27 years, REL Systems is the leading specialist in providing Queue Management Solutions for various corporates and institutions. With a primary mind-set to improve customer experience, REL systems strives to provide solutions that will optimize the customer face-to-face experience through the use of its highly advanced Customer Experience Management (CEM) platform – Orchestra. We are also constantly striving to improve the experiences that our customers face and aim to create long-lasting impressions for them.

Our Belief

We firmly believe that today’s customers are in power and our business success is how well we can address their demands and needs. By delivering exceptional customer experiences, we believe that we can help you to not only acquire new customers but also to retain existing customers and at the same time, reduce cost and improve efficiency.

Headquartered in Singapore, REL Systems now has regional offices in Kuala Lumpur (Malaysia) and Yangon (Myanmar) .

Customer Journey Managment

Managing the customer journey to collecting customer insights from across a spectrum of customer interactions, Qmatic enables better customer experiences resulting in brand loyalty and superior customer satisfaction.

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Find us there!

REL Systems Pte Ltd

Blk 163 Bukit Merah Central
#03-3591 Singapore 150163

+65 6271 3898

REL Systems Sdn. Bhd

No. 1 Jalan PJU 9/1
B-5-3A, Block B, Ativo Plaza
Damansara Avenue, Bandar Sri Damansara
52200 K. L

+ 60362633897